How can we help?

Answers to the questions we get asked most. Search, or browse by category.

Pick your game

Setup guides and panel help, grouped by game.

Garry's Mod

DarkRP, TTT, Prop Hunt, Sandbox, Workshop addons, and the GMod-specific panel tools.

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Minecraft

Paper, Fabric, Forge, and Vanilla setup, plugins, worlds, and the Minecraft panel tools.

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Rust

Server setup, Oxide/uMod plugins, RCON, and the panel features that apply to Rust.

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Terraria

Vanilla and tModLoader setup, mods, and world configuration.

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Project Zomboid

Sandbox settings, Workshop mods, map wipes, and multiplayer setup.

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Unturned

Server setup, joining by Server Code, map switching, and Rocket plugins.

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Valheim

Server setup, world imports and backups, the in-game server browser listing, and connecting friends.

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Discord Bot

Deploying and managing Node.js, Python, Java, and Go bots on the panel.

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Browse by topic

Billing, account, Discord bots, and general troubleshooting.

Getting Started

16 articles

How do I create a server?
What games can I host?
What plans are available and how much do they cost?
+13 more

Game Setup Guides

28 articles

How do I set up a DarkRP server for the first time?
How do I set up a Garry's Mod TTT (Trouble in Terrorist Town) server?
How do I set up a Garry's Mod PropHunt server?
+25 more

GMod Panel

24 articles

How do I install addons using Addon Manager?
What does the Backdoor Scanner do?
How do I install Workshop addons on my GMod server?
+21 more

Minecraft Panel

14 articles

How do I install plugins?
How do I change my server JAR (Paper, Spigot, Forge, Fabric, Vanilla)?
How do I manage worlds?
+11 more

Panel Features

21 articles

How do I use the Console page to run commands?
How do I use the File Manager?
How do I create, restore, and schedule backups?
+18 more

Billing

17 articles

What currency is billing in?
What payment methods do you accept?
Can I upgrade or downgrade my plan?
+14 more

Account and Security

12 articles

How do I enable two-factor authentication (2FA)?
How do I add a passkey to my account?
What are recovery codes and how do I use them?
+9 more

Discord Bot

8 articles

How do I set environment variables for my bot?
How do I update my bot code?
My bot is offline or not responding: what should I check?
+5 more

Troubleshooting

12 articles

My server is not starting. What should I check?
My server crashed. How do I find out why?
Players cannot connect to my server: what should I check?
+9 more

Rust Panel

3 articles

How do I set up my Rust server for the first time?
How do I install Oxide plugins on my Rust server?
How do I use RCON with my Rust server?

Still need help?

Discord tends to get the quickest response, since the team is active there.

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